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Shipping, Returns & Ordering Information

Shipping Policy

Shipping

  • All U.S. orders ship from our Atlanta, Georgia warehouse – no extra import duties or tariffs.

  • Orders are subject to stock availability. If an item becomes unavailable after purchase, we will contact you to offer a replacement, wait for restock, or issue a refund.

  • Shipping charges are calculated at checkout.

  • We primarily ship with UPS and may also use FedEx.

  • Estimated delivery times after shipment:

    • East Coast: 2–3 business days

    • Central U.S.: 3–4 business days

    • West Coast: 5–6 business days

  • Orders placed on Friday, Saturday, or Sunday are shipped on Monday. Please begin counting business days from Monday.

  • Once your order has been handed to the carrier, delivery is the responsibility of the shipping carrier. Any lost, delayed, or missing packages must be reported directly to UPS or FedEx for investigation and claims.

Return & Exchange Policy

 

Returns (Online Orders Only)

We strongly encourage you to call or text us at (470) 235-8171 before ordering. We're happy to provide:

  • FaceTime shopping

  • Additional photos & videos

  • Exact measurements

  • Styling and sizing assistance

If you still wish to return an eligible item:

  • Return requests must be made within 3 days of delivery.

  • Items must be unworn, unaltered, with original tags attached.

  • A 20% restocking fee will be deducted from the merchandise value.

  • Original shipping charges are non-refundable.

  • Return shipping costs are the customer's responsibility.

Sale, clearance, discounted, customized, altered, and special-order items are FINAL SALE and cannot be returned or exchanged.

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